Everything you need to know on how to care for your lash extensions to get the best retention
Clean Face and Lashes: Ensure you arrive at your appointment with a clean face and lashes, free of makeup.
Wear Comfortable Clothes: Dress comfortably for your appointment.
Silence Your Phone: Turn your phone on silent to avoid distractions.
Arrive Early: Arrive at your appointment 5 minutes early to ensure a timely start.
Bring Headphones: Consider bringing headphones to listen to music or a podcast during the appointment.
Bathroom Break: Use the bathroom beforehand to avoid interruptions.
Remove Contacts: If you wear contact lenses, remove them before your appointment.
Avoid Caffeine: Refrain from consuming caffeine (coffee and pre-workout) before your appointment to help keep your eyes steady.
Clean Extensions: Ensure your extensions are clean. If your lashes are not clean, a removal may be needed or less lashing time will be available due to necessary cleaning.
Daily Cleansing: Cleanse your lash extensions daily to prevent poor retention, buildup of bacteria, and possible infections.
Avoid Oil-Based Products: Steer clear of oil-based makeup and skincare products.
Brush Daily: Brush your lashes daily to keep them tidy and to prevent them from crisscrossing.
No Touching: Avoid touching, picking, or pulling at your lash extensions to prevent loss of lashes and gaps in the lash line.
Sleep Position: Do not sleep directly on your face to protect your extensions.
No Makeup on Extensions: Never wear makeup on your extensions, including mascara and eyeliner.
Timely Refills: Book your refill appointment within the recommended timeframe, or get your extensions professionally removed in the salon. Attempting to remove lashes yourself can cause damage to your natural lashes.
Lash extensions are applied using tweezers. The extension is dipped into a lash adhesive and applied 1-2mm from the base of the natural lash, allowing the natural lash to continue it's regular growth cycle.
When applied correctly, extensions will not damage your natural lashes. One extension is applied to one natural lash, allowing it to continue its growth cycle without any interruptions.
Absolutely! Ultra bonder is applied at your appointment, therefore, you're able to wet your lashes 3 hours after application as they're fully cured by the time you leave the salon.
Lash botox - lash lift, tint and a keratin mask to strengthen the lashes, lasting up to 8 weeks. Lash extensions - semi permanent fibres that are attached to your natural eyelashes in order to make your lashes look longer, fuller and darker (lasts 2-4 weeks).
At your first lash appointment, we will discuss styling. We will consider your face and eye shape and choose a style that you will love!
No - you don't need to wear mascara with lash extensions as they essentially act in the same way. With extensions, your lashes will look fuller, darker as well as longer.
A refill is the re-application of lashes in areas that may have experienced lash fall out/gaps. They are recommended to keep your lashes looking full.
Everything you need to know about the most trending lash treatment available!
Avoid Eye Makeup: Refrain from wearing mascara, eyeliner, or any eye makeup for at least 24 hours before your appointment.
No Eyelash Extensions: Remove any eyelash extensions at least two weeks prior to the treatment.
Clean Lashes: Ensure your lashes are clean and free of oils, makeup, and residue. Use a gentle cleanser or makeup remover.
Avoid Eye Products: Do not use any oil-based eye products for at least 48 hours before treatment.
Consultation: Inform your technician about any eye conditions or allergies.
Skip Curling: Avoid using eyelash curlers for at least 24 hours before the treatment.
Avoid Caffeine: Minimise caffeine intake the day of the treatment to help keep your eyes relaxed.
Avoid Water: Keep your lashes dry for the first 24 hours. Avoid getting them wet, including steam rooms, saunas, and swimming pools.
No Mascara: Refrain from using mascara or any eyelash products for 24 to 48 hours post-treatment.
Avoid Rubbing Eyes: Be gentle with your eyes and avoid rubbing or touching your lashes excessively.
Skip Makeup: Avoid using eye makeup for at least 24 hours to allow the treatment to settle.
No Steam or Sweat: Avoid steam rooms, hot showers, and intense exercise for 24 to 48 hours.
Use Recommended Products: Apply any aftercare serums or conditioners recommended by your technician to maintain lash health.
Avoid Oil-Based Products: Steer clear of oil-based cleansers and makeup removers for the first 48 hours.
Be Gentle: Use a soft brush or your fingertips to gently groom your lashes daily.
Schedule Follow-Up: Book any recommended follow-up appointments with your technician to maintain your lash lift and keratin treatment.
A lash lift is a semi-permanent treatment that curls and lifts your natural lashes, giving them a fuller and longer appearance without the need for eyelash extensions.
A lash lift typically lasts 6 to 8 weeks, depending on your natural lash growth cycle and aftercare practices.
Yes, you can wear mascara after the first 24 hours post-treatment. However, many find they don’t need it as their lashes already look enhanced.
It is not recommended to combine a lash lift with eyelash extensions. If you have extensions, they should be removed at least two weeks prior to a lash lift.
A keratin treatment for lashes nourishes and strengthens your natural lashes, making them appear thicker, longer, and healthier.
Ensure you are well-prepared and can maintain your semi-permanent lip blush tattoo effectively
Avoid Certain Products: Refrain from using blood thinners, alcohol, and caffeine for at least 24 hours before your appointment.
No Aspirin or Ibuprofen: Avoid taking aspirin or ibuprofen a week before your appointment, as they can thin your blood. If necessary, consult with your doctor.
Cold Sores: If you are prone to cold sores, take antiviral medication for a few days before and after your appointment to prevent an outbreak.
Exfoliate Lips: Gently exfoliate your lips a couple of days before your appointment to remove dead skin cells. Use a lip scrub or a soft toothbrush.
Hydrate: Keep your lips well-hydrated by applying a lip balm or moisturiser regularly in the days leading up to your appointment.
Avoid Sun Exposure: Do not expose your lips to the sun or tanning beds for at least a week before the procedure.
Consultation: Inform your technician of any medical conditions, medications, or allergies.
Healthy Meal: Eat a healthy meal before your appointment to help keep your blood sugar levels stable.
Initial Cleaning: Gently clean your lips with a damp cotton pad and apply the provided aftercare ointment as directed by your technician.
Avoid Water: Keep your lips dry for the first 24 hours. Avoid direct water contact for at least 7 days. Use a straw for drinking.
No Picking or Peeling: Do not pick, scratch, or peel the healing skin as this can cause scarring and uneven pigmentation.
Avoid Makeup: Do not apply any makeup, lotions, or other products to your lips for at least 10 days.
No Sun Exposure: Avoid direct sun exposure and tanning beds for at least 4 weeks. Use a lip balm with SPF once healing is complete.
No Exercise: Avoid strenuous exercise, sweating, swimming, and saunas for the first week.
Avoid Spicy and Hot Foods: Avoid eating spicy or hot foods to prevent irritation during the initial healing phase.
Touch-Ups: Follow up with your technician for any touch-up sessions as recommended to ensure the best results.
A semi-permanent lip blush tattoo is a cosmetic tattooing procedure that enhances the natural colour and shape of your lips, giving them a fuller, more defined look.
The results typically last between 1 to 3 years, depending on your skin type, lifestyle, and aftercare routine.
A topical numbing cream is applied before the procedure to minimise discomfort. Most clients report feeling only minor discomfort or a slight tingling sensation.
The procedure usually takes about 2 to 3 hours, including the time needed for numbing and aftercare instructions.
Your lips may appear darker and slightly swollen immediately after the procedure. This will subside within a few days, and the colour will gradually soften and lighten over the next few weeks.
Common side effects include minor swelling, redness, and tenderness immediately after the procedure. These usually subside within a few days. Rarely, some people may experience allergic reactions or infections.
A touch-up session is usually recommended 6 to 8 weeks after the initial procedure to perfect the colour and shape.
The boring but important stuff!
Cancellations need to be made within 48 hours otherwise a fee will apply. Bookings cancelled with less than 48 hours' notice will be charged 50% of the full appointment cost and need to pay a new deposit when rebooking. Any less than 12 hours notice the full treatment will be charged to your account.
We're a small business therefore, no shows will not be tolerated. Each client is designated a time slot and without notice, we cannot fill your appointment. You will be given the opportunity to pay 100% of your appointment cost and if we do not hear from you, you will be blocked and unable to rebook any future appointments.
For all appointments, we require a $30 deposit to secure your appointment. Please note all deposits are non-refundable.
Please ensure you allow enough time for travel before your appointment. Location and parking instructions will be communicated prior to your appointment.
Please ensure you communicate if you're running late as there is an allocated length of time for your service. As we have clients scheduled after you, the service will only be provided within your allocated time slot. If you arrive late, you will be required to book a refill appointment earlier than usual (discussed further at appointment).
In the case of an emergency please message as soon as possible to ensure the issue is addressed accordingly. If you cannot make your appointment, a one-time allowance of last-minute cancellation/reschedule will be permitted for sickness or emergency. After that, the cancellation and no-show policy is in effect.
Refills are required to maintain the full set. Please ensure you have 50% of your extensions remaining otherwise you will be charged for a full set. If you have 50% lashes remaining in one eye and some to none remaining on the other, you will still be required to pay for a full set. Please ensure you're cleaning your lashes every day. If you arrive to your appointment with makeup or mites on your lashes, we will not be able to complete a refill as lash extensions will not stick to the natural lash. A removal and fresh full set will need to be applied..
To create a calm and relaxing environment for all, we kindly ask for clients to please not bring babies or children to the salon.
All deposits act as a booking fee, required to secure your appointment and are non-refundable. If you have given more than 24 hours notice your deposit may be transferrable to another date within 7 days of the initial appointment. As you're paying for time, product and other expenses used to provide you with a service, in the event that you're unhappy with your service within the 48 hour period after your appointment, you're entitled to a free complimentary touch up within 5 days of your appointment date.
You must agree and tick the policy box in order to proceed with your booking and payment to be made.
